Reviews

While on vacation, our elderly mother's home was flooded due to a broken water service line to her washing machine. By the time she returned home, standing water had been saturating the walls, cabinets, flooring and furnishings on the ground floor of her home for two weeks. Even though we called later in the evening, Restoration 911 of Mesa was on the scene in less than an hour, and they worked through the night to remove the water and start the clean up. The repairs required were extensive, and there were delays due to dealing with the mortgage company, but Restoration 911 always did everything possible to keep the process moving along, even when the mortgage company was slow in releasing funds for the completed restoration work. They packed out the household contents, removed and replaced damaged drywall and flooring, repaired and reinstalled cabinetry, painted, and packed the home contents back in, once the repairs were completed. Across the board, everyone in the company seemed very aware of the impact of this process on our mother, and treated her with the utmost consideration and concern. On top of that, we were very pleased with the work they performed. We strongly recommend this team to anyone needing restoration services.